We reverse the final order of the Board of Nursing suspending appellant's nursing license because the board issued the order pursuant to an informal hearing when a formal hearing was required. When it became apparent in the informal hearing that the appellant disputed the underlying facts of the proceeding, a formal hearing should have been convened. See § 120.57(1), Fla. Stat. (2017) ; DeRosa v. State, Dep't of Fin. Servs. , 175 So.3d 946 (Fla. 4th DCA 2015) ; Campbell v. Dep't of Bus. & Prof'l Regulation , Div. of Real Estate , 868 So.2d 1265, 1266 (Fla. 4th DCA 2004). Although appellee *336contends that appellant waived her right to a formal hearing, there is no written or oral waiver from appellant in the record-only emails from appellee's counsel assuming that appellant waived her right to a formal hearing. No election of an informal hearing is in the record, but there is a handwritten note from appellant stating that she wished to have a hearing to present her case; thus, this indicates appellant disputed the facts surrounding the Department's proposed suspension.
Reversed and remanded for a formal hearing.
Warner, Gross and Taylor, JJ., concur.