We first consider whether the trial court properly granted a directed verdict in favor of all defendants on the negligence claim. “In ruling on a motion for directed verdict, plaintiff’s evidence must be taken as true and all the evidence must be viewed in the light most favorable to him, giving him the benefit of every reasonable inference which may legitimately be drawn therefrom, with conflicts, contradictions, and inconsistences being resolved in plaintiff’s favor.” McMahan v. Bumgarner, 119 N.C. App. 235, 237 457 S.E.2d 762, 763 (1995). The trial court should deny the motion if there is more than a scintilla of evidence to support each element of the non-movant’s case. Id. As a general proposition, issues of negligence are ordinarily not susceptible of summary adjudication either for or against the claimant. Generally, the better practice is for the trial court to submit the case to the jury and enter a judgment notwithstanding the verdict if the evidence is insufficient to support the verdict. Phelps v. Duke Power, 76 N.C. App. 222, 229, 332 S.E.2d 715, 719 (1985); McMahan v. Bumgarner, 119 N.C. App. at 237-38, 457 S.E.2d at 763-64.
Defendants argue that the record is entirely devoid of any evidence that the defendants knew or should have known of the need to restrain Mrs. Swann on 31 December 1994. We disagree. Looking at the evidence in the light most favorable to the plaintiff, Mrs. Swann had fallen at the defendant’s facility on two occasions prior to the 31 December 1994 fall. In 1994 Mrs. Swann was 98 years old. The family had repeatedly requested that Mrs. Swann be restrained when she was in the lobby because of her tendency to try and stand up. In a 30 *474June 1994 letter, Dr. Stewart had requested that the plaintiff be “restrained as necessary.” Taken together this evidence is a sufficient basis upon which the jury could have found that the defendants were negligent in not having Mrs. Swann restrained at the time of her fall. We acknowledge that evidence supporting plaintiff’s negligence claim is not overwhelming, especially in light of the fact that Len-Care is a rest home and not a nursing home; however, there is sufficient evidence to.permit a jury to decide the issue. Accordingly, we reverse the trial court’s directed verdict and remand for a jury trial on the negligence issue.
 We next consider whether the trial court erred in granting defendant’s directed verdict on the plaintiff’s negligent infliction of emotional distress claim.
The three elements for negligent infliction of emotional distress are: 1) the defendant negligently engaged in conduct; 2) it was reasonably foreseeable that the conduct would cause the plaintiff severe emotional distress; and 3) the conduct did, in fact, cause severe emotional distress. Johnson v. Ruark Obstetrics, 327 N.C. 283, 304, 395 S.E.2d 85, 97, reh’g denied, 327 N.C. 644, 399 S.E.2d 133 (1990). A physical impact or injury is not required to succeed on a claim for negligent infliction of emotional distress. However, where a defendant’s negligent act has caused the plaintiff to suffer mere fright or temporary anxiety not amounting to severe emotional distress, the plaintiff may not prevail. Id. at 303-04, 395 S.E.2d at 97.
Plaintiff argues that because Mrs. Swann came from a very loving family and that the facility knew or should have known this fact, the failure to promptly give accurate information about the nature and extent of Mrs. Swann’s injuries would cause this type of family member to suffer from severe emotional distress. In addition, plaintiff argues that even though Ms. Smith did not receive any medical treatment, she still has a claim. We disagree.
The term “severe emotional distress” means “any emotional or mental disorder, such as, for example, neurosis, psychosis, chronic depression, phobia, or any other type of severe and disabling emotional or mental condition which may be generally recognized and diagnosed by professionals trained to do so.” Johnson, 327 N.C. at 304, 395 S.E.2d at 97. In Waddle v. Sparks, the plaintiff did not see a psychiatrist after the allegedly extreme and outrageous conduct was inflicted upon her. 331 N.C. 73, 85, 414 S.E.2d 22, 28 (1992). The Supreme Court held that “there is no forecast of any medical docu*475mentation of plaintiffs alleged severe emotional distress nor any other forecast of evidence of ‘severe and disabling’ psychological problems within the meaning of the test laid down in Johnson v. Ruark." Id. Summary judgment was entered for the defendant.
Ms. Smith’s emotional distress does not meet the definition of severe emotional distress as defined in Johnson and Waddle. Ms. Smith testified that she did not go to the hospital that night, even after she was asked by Mrs. Swann’s doctor if Ms. Smith would authorize life support for her grandmother. She further admitted that she had never been to see a psychiatrist, psychologist, doctor, or counselor for treatment for her alleged severe emotional distress nor had she taken any medication to ease her condition. Accordingly, this assignment of error is overruled and the trial court’s entry of directed verdict is affirmed.
Affirmed in part, reversed in part and remanded.
Judge TIMMONS-GOODSON concurs.
Judge MARTIN, John C., concurs in part and dissents in part.