Williams v. Gen. Nutrition Ctrs., Inc., 166 A.3d 625, 326 Conn. 651 (2017)

Aug. 17, 2017 · Connecticut Supreme Court · SC 19829
166 A.3d 625, 326 Conn. 651

Cole WILLIAMS, et al.
v.
GENERAL NUTRITION CENTERS, INC., et al.

SC 19829

Supreme Court of Connecticut.

Argued May 4, 2017
Officially released August 17, 2017**

*626Anthony J. Pantuso III, with whom, on the brief, were Richard E. Hayber, Joshua R. Goodbaum and Stephen J. Fitzgerald, for the appellants (plaintiffs).

Robert W. Pritchard, pro hac vice, with whom were Lori B. Alexander and, on the brief, Matthew K. Curtin, for the appellees (defendants).

Palmer, Eveleigh, McDonald, Espinosa, Robinson and D'Auria, Js.*

*627D'AURIA, J.

**653Connecticut law requires employers to pay certain employees one and one-half times their "regular rate" of pay for any overtime hours they work. General Statutes § 31-76c. Calculating overtime pay for employees paid a fixed hourly wage is straightforward-their "regular rate" is their hourly wage, so they must be paid one and one-half times their hourly wage for each overtime hour worked. General Statutes § 31-76c. But for employees paid in whole or in part by commission, their average hourly rate will tend to fluctuate, **654leaving them without a readily apparent regular rate to use for calculating overtime pay. In the present case, we are asked to consider how employers must determine the regular rate for retail employees whose pay fluctuates each week because they receive commissions.

I

This case comes to us on a certified question from the United States District Court for the District of Connecticut. The factual record, although limited, contains the following facts. The plaintiffs, Cole Williams and Novack Lazare, worked as managers at General Nutrition Centers (GNC) stores in Connecticut, which are owned and operated by the defendants, General Nutrition Centers, Inc., and General Nutrition Corporation. The plaintiffs were paid a base weekly salary, plus commissions on sales of certain premium merchandise, and they received overtime pay whenever they worked more than forty hours in a week. Their base salaries were fixed, but their commission payments fluctuated week to week based on their sales.

The defendants calculated the plaintiffs' overtime pay using a method allowed under federal law, commonly known as the fluctuating workweek1 method (fluctuating method). See Overnight Motor Transportation Co . v. Missel , 316 U.S. 572, 579-80, 62 S.Ct. 1216, 86 L.Ed. 1682 (1942) ; 29 C.F.R. §§ 778.114 and 778.118 (2016). This method is used to calculate the regular rate for salaried employees whose work hours fluctuate week to week and for employees whose pay varies each week because of commissions. See **655Overnight Motor Trans portation Co . v. Missel , supra, at 579-80, 62 S.Ct. 1216 ; 29 C.F.R. §§ 778.114 and 778.118 (2016). Because these employees do not have a consistent hourly rate of pay, their regular rate is calculated each week by dividing their total weekly pay by the number of hours they worked during the week. See 29 C.F.R. §§ 778.114 and 778.118 (2016). This formula yields their regular rate for that week, which is used to determine their overtime pay. For example, if an employee has a weekly salary of $500 and works fifty hours in a given week, his regular rate is $10 per hour ($500/50), and his overtime rate is $15 per hour ($10 x 1.5). Because the employee has received only $10 per hour for each hour worked, he must be paid an additional $5 for each overtime hour to bring his pay to the required $15 per hour rate for all hours in excess of forty.

Under the fluctuating method, the employee's regular rate, and, therefore, his overtime pay rate, decreases as he works more overtime hours if he is paid a fixed salary. See Overnight Motor Transportation Co . v. Missel , 316 U.S. at 579-80, 62 S.Ct. 1216 ;

*628Stokes v. Norwich Taxi, LLC , 289 Conn. 465, 479-80, 958 A.2d 1195 (2008). For example, suppose an employee is paid $500 per week and, in the first week, works fifty hours and, in the second week, works sixty hours. In the first week, the employee's regular rate is $10 per hour ($500/50); in the second week, it is $8.33 per hour ($500/60). The employee is entitled to one and one-half times his regular rate of pay for overtime hours, meaning that his overtime rate for the first week is $15 ($10 x 1.5) per overtime hour, whereas his overtime rate in the second week is $12.50 ($8.33 x 1.5) per overtime hour.

The plaintiffs brought an action against the defendants in the District Court,2 claiming that the defendants'

**656use of the fluctuating method to calculate the plaintiffs' regular rate for purposes of determining their overtime pay rate violated Connecticut wage laws.3 The plaintiffs rely on a state Department of Labor (department) fair minimum wage order (wage order) governing the calculation of overtime pay for mercantile (or retail) employees.4 The plaintiffs contend that the wage order prohibits use of the fluctuating method because it requires use of an alternative formula. See Regs., Conn. State Agencies § 31-62-D4. Under the plaintiffs' interpretation of the wage order, an employer must calculate an employee's regular rate of pay by dividing his total weekly pay by the hours he usually works in a week, not the hours he actually works. For the plaintiffs, who claim they usually worked forty hour workweeks, this would yield a higher regular rate of pay than the fluctuating method would yield, which in turn would yield a greater overtime rate. For instance, if an employee made $500 per week, and worked fifty hours, his regular rate under the fluctuating method would be $10 per hour ($500/50), and he would be entitled to $15 for each **657overtime hour. But, if he usually worked forty hours per week, his regular rate would be $12.50 per hour ($500/40), and he would be entitled to $18.75 for each overtime hour.

The plaintiffs moved for class certification on behalf of certain other employees at GNC stores in Connecticut. The District Court did not rule on the class certification motion but, instead, certified a question to this court asking "whether an employer may use the [fluctuating] method to calculate overtime pay pursuant to [Connecticut wage laws; see *629General Statutes § 31-58 et seq. ] and the wage order" applicable to mercantile employees. See Regs., Conn. State Agencies § 31-62-D1 et seq.5

We accepted the question, which requires us to interpret Connecticut wage laws and regulations. Because we do not have the benefit of either a prior judicial or a time-tested agency construction of the applicable provisions, we construe the statutes and regulations in a plenary fashion.6 See, e.g., Sarrazin v. Coastal, Inc ., 311 Conn. 581, 610, 89 A.3d 841 (2014). Moreover, because regulations have the same force and effect as statutes, we interpret both using the plain meaning rule.

**658E.g., Alexandre v. Commissioner of Revenue Services , 300 Conn. 566, 578, 22 A.3d 518 (2011) ; see General Statutes § 1-2z. Applying these principles, we conclude that, although Connecticut wage laws do not prohibit the use of the fluctuating method for employees such as the plaintiffs, the wage order does.

II

We turn first to the relevant wage laws. Section 31-76c sets forth the requirement that employees not exempt from overtime pay must be paid at least one and one-half times their regular rate of pay for each hour they work in excess of forty hours in a week. That section provides: "No employer, except as otherwise provided herein, shall employ any of his employees for a workweek longer than forty hours, unless such employee receives remuneration for his employment in excess of the hours above specified at a rate not less than one and one-half times the regular rate at which he is employed." General Statutes § 31-76c.

The wage laws governing overtime pay do not define how to calculate the "regular rate" for employees like the plaintiffs. Although § 31-76c requires overtime pay of at least one and one-half times an employee's regular rate, it does not prescribe a method for determining the regular rate of employees not paid by the hour. Another provision, General Statutes § 31-76b(1), defines "regular rate," as used in § 31-76c, but it also does not explain how to calculate that rate, except for certain "delivery driver[s]" and "sales merchandiser[s] ...." Instead, § 31-76b(1) explains that, when calculating an employee's regular rate, an employer must include "all remuneration" paid to the employee, with certain exceptions. The last sentence of that provision sets forth a calculation method that applies only to employees "employed as a delivery driver or sales merchandiser ...." General Statutes § 31-76b(1). Their **659regular rate must be determined by dividing the total weekly pay by forty. Id. Neither party in the present case, however, claims that the plaintiffs are delivery drivers or sales merchandisers. *630Because the wage laws are silent as to how to calculate the regular rate for all other types of employees, nothing in the wage laws expressly prohibits use of the fluctuating method, and its approach of dividing total pay by actual hours worked, for employees who are not delivery drivers or sales merchandisers. By setting a specific formula for only one category of employees, it further appears that the legislature did not intend to limit the formulas that may be used for other categories of employees.

In addition, § 31-76c, which sets forth the overtime requirement, is nearly identical to the federal overtime statute, 29 U.S.C. § 207(a)(1) (2012) ; see Sarrazin v. Coastal, Inc. , supra, 311 Conn. at 596, 89 A.3d 841 (observing that § 31-76c"is indistinguishable from 29 U.S.C. § 207 [a] [1]"); and the United States Supreme Court has construed 29 U.S.C. § 207(a)(1) to allow use of the fluctuating method. See Overnight Motor Transportation Co . v. Missel , supra, 316 U.S. at 573 n.1, 579-80, 62 S.Ct. 1216. We see no reason to interpret § 31-76c differently from its federal counter-part. Notably, the parties seem to agree on this point and have instead focused their arguments on whether the wage order allows use of the fluctuating method to compute the plaintiffs' regular rate.

We therefore conclude that the wage laws do not prohibit use of the fluctuating method to derive an employee's regular rate, with the sole exception of certain delivery drivers and sales merchandisers. See General Statutes § 31-76b(1).

III

We next consider whether the wage order prohibits the use of the fluctuating method for mercantile employees **660subject to its mandates. The wage order, promulgated by the department, applies to all employees in the "[m]ercantile trade"; (internal quotation marks omitted) Regs., Conn. State Agencies § 31-62-D1(c) ; which includes employees in the retail sales business. See Regs., Conn. State Agencies § 31-62-D1(c). The parties agree that the wage order governs the calculation of the plaintiffs' overtime pay, but they disagree whether it allows the use of the fluctuating method.

Like § 31-76c, the wage order requires that mercantile employees be compensated at a rate of one and one-half times their regular rate of pay for all overtime hours worked in a week. Regs., Conn. State Agencies § 31-62-D2(c). The wage order requires that overtime pay be based on the employee's regular hourly rate of pay. Regs., Conn. State Agencies § 31-62-D2(c). Section 31-62-D2(c) of the Regulations of Connecticut State Agencies provides that "[n]ot less than one and one-half times the employee's regular hourly rate shall be paid for all hours in excess of forty in any work week." And § 31-62-D4 of the Regulations of Connecticut State Agencies provides in relevant part that employers "shall establish a regular hourly rate for employees covered by this wage order...."

For employees whose pay fluctuates because of commissions, and thus cannot be fixed in advance, the wage order provides a formula for determining their regular hourly rate each week to be used in calculating overtime pay. See Regs., Conn. State Agencies § 31-62-D4. The relevant section of the wage order provides in relevant part: "When an employee is paid a commission in whole or in part for his earnings, the regular hourly rate for the purpose of computing overtime shall be determined by dividing the employee's total earnings by the number of hours in the usual work week as supported by time records made in accordance with the provisions *631**661of section 31-62-D8."7 (Emphasis added.) Regs., Conn. State Agencies § 31-62-D4. The parties in the present case disagree about what it means to divide by the "number of hours in the usual work week ...." Regs., Conn. State Agencies § 31-62-D4.

A

Turning first, as we must, to the text of the wage order, we interpret the phrase "number of hours in the usual work week" to refer to the number of hours an employee usually works in a week. The wage order does not define "usual work week," so we look to the common meaning of that phrase, as expressed in the dictionary. See, e.g., Middlebury v. Connecticut Siting Council , 326 Conn. 40, 49, 161 A.3d 537 (2017) ; see also General Statutes § 1-1(a). The term "workweek" commonly refers to the hours worked during a week; for example, an employee who works a full-time schedule might say he has a forty hour workweek. See Webster's Third New International Dictionary (2002) p. 2635 (defining "workweek" in relevant part as "the hours ... of work in a calendar week"). The wage order modifies "work week" with the adjective "usual," so the phrase "usual work week" naturally refers to the hours usually worked in a week. The plain meaning of "usual work week" in the wage order thus requires employers to divide the employee's pay by the hours usually worked in a week to calculate an employee's regular rate.

By setting forth its own formula for mercantile employers to use when computing overtime pay, one that requires them to divide pay by the usual hours **662worked to calculate the regular hourly rate, the wage order leaves no room for an alternative calculation method. Although the wage order leaves it to the employer and the employee to determine the employee's compensation arrangement-whether and how much the employee will be paid in salary and commissions, if any-it does not leave room for them to agree to a different method for calculating the employee's regular rate for the purpose of computing overtime pay. The wage order thus precludes the use of the fluctuating method's divide by actual hours approach, at least for employees covered by the wage order.

B

The defendants offer an alternative interpretation of the meaning of "usual work week," but we conclude that it is not supported by the text and is unreasonable. The defendants argue that "work week" does not refer to the hours usually worked in a week but to the fixed weeklong period of seven days that the employer has designated for its weekly payroll accounting (e.g., Sunday through Saturday). They thus suggest that the wage order's command to divide by "the number of hours in the usual work week" means that an employer must divide pay by the number of hours the employee worked during the fixed one week period that the employer usually uses for payroll accounting. They claim that this therefore requires employers to use a divide by actual hours approach, just like the fluctuating method.

For support, the defendants rely on a federal interpretive bulletin promulgated by the United States Department of Labor, which explains that "[a]n employee's workweek is a fixed and regularly recurring *632period of 168 hours-seven consecutive 24-hour periods" that the employer uses for its weekly payroll accounting. 29 C.F.R. § 778.105 (2016). The defendants argue that the interpretive bulletin establishes that the term "workweek" **663is a legal term of art and that we must apply its specialized meaning instead of its dictionary definition in interpreting the wage order.

We disagree that "workweek" has become a legal term of art meaning only a fixed weeklong period, at least under Connecticut law. Our overtime laws and regulations have not adopted a definition similar to the one in the interpretive bulletin. And our overtime laws use the term in a manner that is inconsistent with the defendants' interpretation. Specifically, § 31-76c provides that "[n]o employer ... shall employ any of his employees for a workweek longer than forty hours ...." (Emphasis added.) This reference to "workweek" clearly refers to the hours an employee has worked in the week and not to a fixed weeklong period.8

**664Moreover, the wage order, if read in light of the defendants' interpretation of workweek-i.e., a fixed weeklong period-would make no sense. Applied literally, the defendants' interpretation would require employers to divide "by the number of hours in [a weeklong period]"; Regs., Conn. State Agencies § 31-62-D4 ; which is 168 hours and not the actual number of hours worked, as the defendants argue. This would result in an absurdly minuscule regular rate. The defendants obviously do not advocate for this result. Rather, the defendants' interpretation would make sense only if the wage order were rewritten *633to require the employer to divide the employee's total earnings by the number of hours worked in the usual work week, which is the phrasing used in the provision of the federal bulletin relied on the defendants but not in the wage order. See 29 C.F.R. § 778.118 (2016) ("the total [pay] is divided by the total number of hours worked in the workweek" [emphasis added] ). Moreover, the defendants' interpretation would render the term "usual" superfluous, a result we must avoid whenever possible. See, e.g., Connecticut Energy Marketers Assn. v. Dept. of Energy & Environmental Protection , 324 Conn. 362, 377-78, 152 A.3d 509 (2016). If "workweek" referred to a fixed and unvarying period of seven days or 168 hours, there would be no need to refer to the number of hours in the "usual" workweek because all workweeks would have the same number of hours. We thus conclude that the defendants' suggested interpretation is not a reasonable one that the text supports. **665Apart from their interpretation of the wage order's text, the defendants also argue that the legislature considered banning use of the fluctuating method for all employees subject to overtime law and did not do so, indicating that it intended to allow its use in Connecticut. They point to the legislative history behind the regular rate calculation for delivery drivers and sales merchandisers in § 31-76b(1). The defendants argue that, in earlier drafts, the legislature considered adopting a specific calculation for all employees that would have curtailed use of the fluctuating method but ultimately chose to limit the reach of the new calculation to only delivery drivers and sales merchandisers. Because we consider the meaning of the wage order and the statutes governing overtime to be plain and unambiguous, however, we have no justification for considering this extratextual evidence. See General Statutes § 1-2z.

The defendants also assert that the department views Connecticut law as permitting use of the fluctuating method. They observe that there is no record of any enforcement action by the department to preclude use of the fluctuating method by mercantile employers, indicating that the department interprets the wage laws to allow its use. The defendants thus suggest that we should defer to this presumptive interpretation, but such deference is not warranted in the present case. Although we will, in certain circumstances, defer to an agency's interpretation of statutes and its own regulations, we do so only if the agency interpretation is adopted pursuant to its rule-making process or through formal adjudication. See, e.g., Sarrazin v. Coastal, Inc ., supra, 311 Conn. at 610 n.19, 89 A.3d 841. The absence of enforcement action by the agency, without more, does not establish an official agency interpretation calling for judicial deference. See id. In the present case, the parties have not **666directed us to any formal interpretation by the department, and we are aware of none.9 *634We therefore conclude that, for employees paid in whole or in part with commissions, the plain meaning of the wage order requires mercantile employers to determine an employee's regular hourly rate for the purpose of calculating overtime by dividing the employee's weekly pay by the hours the employee usually works in a week.10 The employee must receive at least one and one-half times this regular hourly rate of pay for each overtime hour worked, taking into consideration the amount of pay the employee already received **667as actual, straight time pay.11 The wage order's command to use a divide by usual hours method therefore precludes use of the fluctuating method's divide by actual hours method, except, of course, when an employee's actual hours match his usual hours.

IV

In sum, we conclude that, although Connecticut's wage laws do not preclude use of the fluctuating method, the plain meaning of the text in the wage order does.

We answer the certified question, "No."

No costs shall be taxed in this court to any party.

In this opinion the other justices concurred.